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Position Title: Records-Title Specialist
Salary Range: $18-20/HR
Location: North
Job Category: Administrative
Position Type: Temp-to-Hire

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Exciting opportunity to join a dynamic team in the dealership, auto finance, lending, financial services, and client support team.


  • The Records Specialist position is responsible for providing an exceptional and engaging user experience to our auction partners, dealer partners, and internal team members. Your primary responsibilities support the life cycle of an individual floorplan advance by facilitating the validation of and flow of all inbound and outbound collateral documents. This includes maintaining up-to-date knowledge on vehicle title laws while also resolving title issues with the correct regulatory agencies. This process is essential to properly servicing, retaining, and delighting your internal and external partners, while facilitating our clients secured collateral position.

Job Requirements

  • Develop a thorough understanding of our client’s policies, processes, and procedures relative to assigned areas, and ensure adherence to established policies and procedures
  • Apply experience and lessons-learned to create or modify work methods related to records, files, processes, and procedures
  • Ability to effectively communicate and exchange information with a wide diversity of individuals, both verbally and written
  • Strong organizational skills, including ability to multitask, work efficiently, and prioritize
  • Ability to handle sensitive information and situations with tact and discretion
  • Receive, validate, and scan inbound collateral documents and correspondingly pull and ship outbound collateral documents
  • Provide input and maintenance of collateral management systems, data, records, and files necessary to provide servicing to the related partner or team
  • Process lien requests, title applications, title corrections and title releases
  • Performs other duties as assigned

Education and Experience:

  • High school diploma or equivalent required
  • 1+ years related experience in either the floorplan, automobile, or auction industry or with the Bureau of Motor Vehicles

Required Skills/Abilities: 

  • Spanish Bi-Lingual Talent preferred

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